Why State Farm Insurance Company Sucks

Our home has been insured with State Farm for over 8 years. During the last few days of December in 2007, my husband and each attempted to contact our State Farm agent to make our annual insurance payment. We had been unable to reach them, so had each also left a message asking them to call us back. On December 31st, Adam called a 1-800 number to try once again to make our payment. He was told that he had to pay the agent directly. On New Year's Day, their office was closed, so we were going to have to pay them on the 2nd and hope that nothing happened during out lapse in payment.

The only incident in 8 years happened on the only day our insurance lapsed. The agent claimed that there were no messages left for them and that we were SOL.

That's really the whole story. I wish that there was more to say about it, but we didn't have any recourse, and were just out the things that were stolen from me.